Product Grading Guide

Grade A:
Product is in “Like New” condition with no signs of previous use and is virtually indistinguishable from a brand new product. There are no cosmetic blemishes on the product.

Grade B:
Product is fully functional but shows signs of normal use, including minor scratches and scuffs. The amount of cosmetic blemishes is minimal.

Grade C:
Product is fully functional but has more noticeable signs of wear. May have deep scratches, small cracks, and discoloration. There are more cosmetic blemishes than a Grade B product.

Pull:
A pull refers to a part that was removed from a brand new Chromebook. The part is essentially brand new, with its only prior use coming from testing and disassembly done by our technicians.